Cita APA (7a ed.)

Buffat, A., Hill, M. J., & Hupe, P. L. (2015). Understanding Street-Level Bureaucracy. Policy Press.

Cita Chicago Style (17a ed.)

Buffat, Aurelien, Michael J. Hill, y Peter L. Hupe. Understanding Street-Level Bureaucracy. Chicago, IL: Policy Press, 2015.

Cita MLA (8a ed.)

Buffat, Aurelien, et al. Understanding Street-Level Bureaucracy. Policy Press, 2015.