Unmanageable Care : An Ethnography of Health Care Privatization in Puerto Rico

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In Unmanageable Care, anthropologist Jessica M. Mulligan goes to work at an HMO and records what it's really like to manage care. Set at a health insurance company dubbed Acme, this book chronicles how the privatization of the health care system in Puerto Rico transformed the experience of acce...

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Bibliographic Details
Main Author: Mulligan, Jessica M. (Author)
Format: Electronic eBook
Language:Inglés
Published: New York : NYU Press, 2014.
Series:Book collections on Project MUSE.
Subjects:
Privatization.
Medical policy.
Medical care.
Health care reform.
POLITICAL SCIENCE > Public Policy > Social Services & Welfare.
POLITICAL SCIENCE > Public Policy > Social Security.
BUSINESS & ECONOMICS > Insurance > Health.
SOCIAL SCIENCE > Sociology > General.
SOCIAL SCIENCE > Anthropology > Cultural.
Prestation de soins.
Politique sanitaire > Porto Rico.
Services de sante > Reforme > Porto Rico.
Privatisation > Porto Rico.
Delivery of Health Care
Medical care > Puerto Rico.
Medical policy > Puerto Rico.
Health care reform > Puerto Rico.
Privatization > Puerto Rico.
Puerto Rico.
Puerto Rico
Electronic books.
Online Access:Texto completo
Table of Contents:
  • Cover; Contents; Acknowledgments; Introduction: Learning to Manage; PART I: ELEMENTS OF A SYSTEM; 1. A History of Reform: Colonialism, Public Health, and Privatized Care; 2. Regulating a Runaway Train: Everyone Is Replaceable; 3. New Consumer Citizens: Life Histories; PART II: THE BUSINESS OF CARE: MARKET VALUES AND MANAGEMENT STRATEGIES; 4. Quality: Managing by Numbers; 5. Complaints: The Wrong Glucometer ... Again!; 6. Market Values: Partnering and Choice; Conclusion: Ungovernability as Market Rule; Appendix 1: A Methodological Appendix; Appendix 2: Interview Descriptions; Notes.
  • Works CitedIndex; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; About the Author.

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