Cita APA (7a ed.)

Francis, R. G., & Stone, R. C. (1956). Service and Procedures in Bureaucracy: A Case Study. University of Minnesota Press.

Cita Chicago Style (17a ed.)

Francis, Roy G., y Robert C. Stone. Service and Procedures in Bureaucracy: A Case Study. Minneapolis: University of Minnesota Press, 1956.

Cita MLA (8a ed.)

Francis, Roy G., y Robert C. Stone. Service and Procedures in Bureaucracy: A Case Study. University of Minnesota Press, 1956.