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Leading Change from the Middle : A Practical Guide to Building Extraordinary Capabilities /
This book takes you on the journeys traveled by Kurt Mayer, an information technology executive in the Department of Defense trying to build a new IT system in record time with limited resources, and Stephen Wang, a mid-level leader in city government trying to build a capability for supporting comm...
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| Format: | Electronic eBook |
| Language: | Inglés |
| Published: |
Washington, District of Columbia :
Brookings Institution Press,
2014.
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| Series: | Book collections on Project MUSE.
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| Subjects: | |
| Online Access: | Texto completo |
| Summary: | This book takes you on the journeys traveled by Kurt Mayer, an information technology executive in the Department of Defense trying to build a new IT system in record time with limited resources, and Stephen Wang, a mid-level leader in city government trying to build a capability for supporting commercial agriculture. Kurt and Stephen have to navigate complex organizational and stakeholder landscapes in which they often have few decision rights and few resources. One succeeds; one does not. While following Kurt and Stephen, the book introduces a new approach for increasing the likelihood of successfully leading change. This new approach breaks down into three core strategies: First, identify all relevant stakeholders and partition them into four categories: superordinates, subordinates, customers, and complementors/blockers (those who control needed resources but over whom the leaders have no authority). Second, for each stakeholder category, identify Communications, Strategies, and Tactics (referred to as CoSTS). Third, don't stimulate negative emotions that make people DEAF (Disrespect, Envy, Anger, and Fear) to efforts to produce change. -- |
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| Item Description: | TRAITEMENT SOMMAIRE. Titre de l'ecran-titre (visionne le 21 juillet 2015). |
| Physical Description: | 1 online resource (137 pages). |
| ISBN: | 9780815725237 |