Up in the Air : How Airlines Can Improve Performance by Engaging Their Employees /

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"Greg J. Bamber, Jody Hoffer Gittell, Thomas A. Kochan, and Andrew von Nordenflycht explore questions about the future of the airline industry, using a mix of quantitative evidence and qualitative studies of airlines from North America, Asia, Australia, and Europe. Up in the Air provides clear...

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Détails bibliographiques
Autres auteurs: Bamber, Greg, 1949-
Format: Électronique eBook
Langue:Inglés
Publié: Ithaca : ILR Press/Cornell University Press, 2009.
Collection:Book collections on Project MUSE.
Sujets:
Sindicatos > Estados unidos.
Relações industriais > Estados unidos.
Aviação > Estados unidos.
Administração de recursos humanos > Estados unidos.
Industrial relations.
Airlines > Personnel management.
Airlines > Employees > Labor unions.
Airlines > Employees.
TRANSPORTATION > Ships & Shipbuilding > Pictorial.
BUSINESS & ECONOMICS > Labor.
industrial relations.
Relations industrielles.
Compagnies de transport aerien > Personnel > Syndicats.
Compagnies de transport aerien > Personnel > Gestion.
Compagnies de transport aerien > Personnel.
Relations industrielles > États-Unis.
Compagnies de transport aerien > Personnel > Syndicats > États-Unis.
Compagnies de transport aerien > Personnel > États-Unis > Gestion.
Compagnies de transport aerien > Personnel > États-Unis.
Industrial relations > United States.
Airlines > Employees > Labor unions > United States.
Airlines > United States > Personnel management.
Airlines > United States > Employees.
United States.
Electronic books.
Accès en ligne:Texto completo
Table des matières:
  • Low-cost competition in the airline industry
  • Developments in the U.S. airline industry
  • Developments in the airline industry in other countries
  • Industry trends in costs, productivity, quality, and morale
  • Alternative strategies for new entrants : Southwest vs. Ryanair
  • The legacy responses : alternative approaches
  • Building a more balanced airline industry.

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