Cargando…
Up in the Air : How Airlines Can Improve Performance by Engaging Their Employees /
"Greg J. Bamber, Jody Hoffer Gittell, Thomas A. Kochan, and Andrew von Nordenflycht explore questions about the future of the airline industry, using a mix of quantitative evidence and qualitative studies of airlines from North America, Asia, Australia, and Europe. Up in the Air provides clear...
| Otros Autores: | |
|---|---|
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Ithaca :
ILR Press/Cornell University Press,
2009.
|
| Colección: | Book collections on Project MUSE.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
| LEADER | 00000cam a22000004a 4500 | ||
|---|---|---|---|
| 001 | musev2_24098 | ||
| 003 | MdBmJHUP | ||
| 005 | 20230905042553.0 | ||
| 006 | m o d | ||
| 007 | cr||||||||nn|n | ||
| 008 | 080625s2009 nyu o 00 0 eng d | ||
| 020 | |a 9780801458330 | ||
| 020 | |z 9780801457098 | ||
| 020 | |z 9780801447471 | ||
| 035 | |a (OCoLC)726824255 | ||
| 040 | |a MdBmJHUP |c MdBmJHUP | ||
| 245 | 0 | 0 | |a Up in the Air : |b How Airlines Can Improve Performance by Engaging Their Employees / |c Greg J. Bamber [and others]. |
| 264 | 1 | |a Ithaca : |b ILR Press/Cornell University Press, |c 2009. | |
| 264 | 3 | |a Baltimore, Md. : |b Project MUSE, |c 2014 | |
| 264 | 4 | |c ©2009. | |
| 300 | |a 1 online resource (240 pages): |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 505 | 0 | |a Low-cost competition in the airline industry -- Developments in the U.S. airline industry -- Developments in the airline industry in other countries -- Industry trends in costs, productivity, quality, and morale -- Alternative strategies for new entrants : Southwest vs. Ryanair -- The legacy responses : alternative approaches -- Building a more balanced airline industry. | |
| 520 | 1 | |a "Greg J. Bamber, Jody Hoffer Gittell, Thomas A. Kochan, and Andrew von Nordenflycht explore questions about the future of the airline industry, using a mix of quantitative evidence and qualitative studies of airlines from North America, Asia, Australia, and Europe. Up in the Air provides clear and realistic strategies for achieving a better, more equitable balance among the interests of customers, employees, and shareholders. Specifically, the authors recommend that firms learn from the innovations of companies like Southwest and Continental airlines in order to build a positive workplace culture that fosters coordination and commitment to high-quality service; labor relations policies that avoid long, drawn-out conflicts in negotiating new agreements; and business strategies that can sustain investor, employee, and customer support through the ups and downs of business cycles."--Jacket | |
| 546 | |a English. | ||
| 588 | |a Description based on print version record. | ||
| 650 | 7 | |a Sindicatos |z Estados unidos. |2 larpcal | |
| 650 | 7 | |a Relações industriais |z Estados unidos. |2 larpcal | |
| 650 | 7 | |a Aviação |z Estados unidos. |2 larpcal | |
| 650 | 7 | |a Administração de recursos humanos |z Estados unidos. |2 larpcal | |
| 650 | 7 | |a Industrial relations. |2 fast |0 (OCoLC)fst00971609 | |
| 650 | 7 | |a Airlines |x Personnel management. |2 fast |0 (OCoLC)fst00803010 | |
| 650 | 7 | |a Airlines |x Employees |x Labor unions. |2 fast |0 (OCoLC)fst00802973 | |
| 650 | 7 | |a Airlines |x Employees. |2 fast |0 (OCoLC)fst00802969 | |
| 650 | 7 | |a TRANSPORTATION |x Ships & Shipbuilding |x Pictorial. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Labor. |2 bisacsh | |
| 650 | 7 | |a industrial relations. |2 aat | |
| 650 | 6 | |a Relations industrielles. | |
| 650 | 6 | |a Compagnies de transport aerien |x Personnel |x Syndicats. | |
| 650 | 6 | |a Compagnies de transport aerien |x Personnel |x Gestion. | |
| 650 | 6 | |a Compagnies de transport aerien |x Personnel. | |
| 650 | 6 | |a Relations industrielles |z États-Unis. | |
| 650 | 6 | |a Compagnies de transport aerien |x Personnel |x Syndicats |z États-Unis. | |
| 650 | 6 | |a Compagnies de transport aerien |x Personnel |z États-Unis |x Gestion. | |
| 650 | 6 | |a Compagnies de transport aerien |x Personnel |z États-Unis. | |
| 650 | 0 | |a Industrial relations. | |
| 650 | 0 | |a Airlines |x Employees |x Labor unions. | |
| 650 | 0 | |a Airlines |x Personnel management. | |
| 650 | 0 | |a Airlines |x Employees. | |
| 650 | 0 | |a Industrial relations |z United States. | |
| 650 | 0 | |a Airlines |x Employees |x Labor unions |z United States. | |
| 650 | 0 | |a Airlines |z United States |x Personnel management. | |
| 650 | 0 | |a Airlines |z United States |x Employees. | |
| 651 | 7 | |a United States. |2 fast |0 (OCoLC)fst01204155 | |
| 655 | 7 | |a Electronic books. |2 local | |
| 700 | 1 | |a Bamber, Greg, |d 1949- | |
| 710 | 2 | |a Project Muse. |e distributor | |
| 830 | 0 | |a Book collections on Project MUSE. | |
| 856 | 4 | 0 | |z Texto completo |u https://projectmuse.uam.elogim.com/book/24098/ |
| 945 | |a Project MUSE - Custom Collection | ||
| 945 | |a Project MUSE - Archive Complete Supplement II | ||