Cita APA (7a ed.)

Lipsky, M. (1980). Street-Level Bureaucracy: The Dilemmas of the Individual in Public Service. Russell Sage Foundation.

Cita Chicago Style (17a ed.)

Lipsky, Michael. Street-Level Bureaucracy: The Dilemmas of the Individual in Public Service. New York: Russell Sage Foundation, 1980.

Cita MLA (8a ed.)

Lipsky, Michael. Street-Level Bureaucracy: The Dilemmas of the Individual in Public Service. Russell Sage Foundation, 1980.