APA (7th ed.) Citation

Russell, B. (2009). Smiling Down the Line: Info-Service Work in the Global Economy. University of Toronto Press.

Chicago Style (17th ed.) Citation

Russell, Bob. Smiling Down the Line: Info-Service Work in the Global Economy. Toronto [Ont.]: University of Toronto Press, 2009.

MLA (8th ed.) Citation

Russell, Bob. Smiling Down the Line: Info-Service Work in the Global Economy. University of Toronto Press, 2009.