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The Politics of Public Management : The HRDC Audit of Grants and Contributions /
David Good's The Politics of Public Management is a 'textbook case' in public administration; it deals with the events and circumstances surrounding the scandal of the grants and contributions audit at Human Resources Development Canada (HRDC). More specifically, Good argues that the...
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| Formato: | Electrónico eBook |
| Idioma: | Inglés |
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Toronto, Ont. :
University of Toronto Press,
2003.
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| Colección: | Book collections on Project MUSE.
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| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- ""Contents""; ""Foreword""; ""Preface""; ""Introduction""; ""1 Looking Underneath: Dichotomies and Contradictions in Public Administration""; ""Each Administrative Reform Carries the Seeds of Its Own Decay""; ""First Impressions: The Public Release of the Internal Audit""; ""2 Looking Back: The Context for Public Sector Reform""; ""Cutting Administration While Maintaining Quality Service""; ""Empowering Staff While Achieving Results""; ""Breaking Barriers to Achieve Results""; ""Devolving Training Programs to the Provinces and Territories""; ""Looking Ahead: A New Vision for the Department""
- ""Looking Behind: Making Grants and Contributions Auditable""""Looking Outward through an Internal Action Plan""; ""Managing under New Public Management""; ""3 Outside Looking In: The Media�s First Impressions Become Lasting Impressions""; ""Overviewing the Media""; ""Theories, Models, and Techniques about News-making""; ""�One Billion Dollars Lost�""; ""From �Cover Up� to �Tiger Tails�""; ""�It�s Not a Billion Dollars, It�s Thirty-seven Cases�""; ""From �Binder Boy� to �No Master List�""; ""From Action Plans to �Pockets�""; ""�The Paper Dump�""
- ""What Budget?""""�Everyone Loses�""; ""The Search for Balance""; ""Divide HRDC and Eliminate CJF""; ""An Imbalance between Fast Service and Good Control""; ""The Perception of Citizens""; ""The Distorted Mirror""; ""4 Inside Looking Out: Crisis Management in HRDC""; ""A Framework for Crisis Management in Public Administration""; ""Charting the Crisis""; ""Grappling with the Media�s Overreaction""; ""The Six-point Action Plan""; ""The Inadequacies of Information""; ""Making Mistakes""; ""Minimizing the Problem""; ""Explaining TJF, Keeping CJF""
- ""Explaining the Limits of Administrative Information""""Tightening Administration with Checklists and Forms""; ""Community Sponsors React""; ""Dispensing Quickly with a New Crisis""; ""Seeking a Balance""; ""Taking Tylenol Off the Shelf""; ""The Auditor General Reports an Imbalance""; ""Returning to �Business as Usual, � But Not the Same Business""; ""Crisis Management: Reaction, Reform, and Readjustment""; ""5 Looking Closer: �The Billion Dollar Job Fund�""; ""Differing Perspectives on Direct Employment Programs""; ""Partnerships and Their Limits""
- ""The Role of Members of Parliament""""Program Assessment and Evaluation""; ""Learning the Right Lessons""; ""6 Looking Around: Implications for New Public Management""; ""New Public Management and the �Canadian Model�""; ""Canadian Politics and the �Canadian Model�""; ""Accountability: Control, Assurance, and Learning""; ""Accountability and the Limits of New Public Management and the �Canadian Model�""; ""7 Looking Forward: Speaking Up for a Better Way""; ""The Public Service""; ""The Auditor General and Internal Audit Bureaus""; ""Ministers""; ""Members of Parliament""