Cita APA (7a ed.)

Harmon, P. (2019). Business process change: A business process management guide for managers and process professionals (Fourth edition.). Morgan Kaufmann, an imprint of Elsevier.

Cita Chicago Style (17a ed.)

Harmon, Paul. Business Process Change: A Business Process Management Guide for Managers and Process Professionals. Fourth edition. Cambridge, MA: Morgan Kaufmann, an imprint of Elsevier, 2019.

Cita MLA (8a ed.)

Harmon, Paul. Business Process Change: A Business Process Management Guide for Managers and Process Professionals. Fourth edition. Morgan Kaufmann, an imprint of Elsevier, 2019.