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Understanding your users : a practical guide to user research methods /

"This new and completely updated edition is a comprehensive, easy-to-read, 'how-to' guide on user research methods. You'll learn about many distinct user research methods and also pre- and post-method considerations such as recruiting, facilitating activities or moderating, negot...

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Détails bibliographiques
Cote:Libro Electrónico
Auteurs principaux: Baxter, Kathy (Auteur), Courage, Catherine (Auteur), Caine, Kelly (Auteur)
Format: Électronique eBook
Langue:Inglés
Publié: Waltham, MA : Morgan Kaufmann, [2015]
Édition:Second edition.
Sujets:
Accès en ligne:Texto completo
Table des matières:
  • Part 1. What you need to know before choosing an activity. Introduction to user experience
  • Before you choose an activity: learning about your product users
  • Ethical and legal considerations
  • Setting up research facilities
  • Choosing a user experience research activity
  • Part 2. Get up and running. Preparation for your user research activity
  • During your user research activity
  • Part 3. The methods. Diary studies
  • Interviews
  • Surveys
  • Card sorting
  • Focus groups
  • Field studies
  • Evaluation methods
  • Part 4. Wrapping up. Concluding final
  • Part 5. Appendices.