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Solving management problems in information services /
The book provides a practical approach to solving management problems in information and library services. The aim is to demonstrate that some simple mathematical techniques can be used to make the life of the harassed manager easier and more interesting. Focuses on the problems first, rather than t...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Oxford, England :
Chandos,
2006.
|
| Colección: | Chandos information professional series
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
| LEADER | 00000cam a2200000 a 4500 | ||
|---|---|---|---|
| 001 | SCIDIR_ocn607790461 | ||
| 003 | OCoLC | ||
| 005 | 20231117033046.0 | ||
| 006 | m o d | ||
| 007 | cr bn||||||abp | ||
| 007 | cr bn||||||ada | ||
| 008 | 100418s2005 enka ob 001 0 eng d | ||
| 040 | |a OCLCE |b eng |e pn |c OCLCE |d OCLCQ |d IDEBK |d OPELS |d OCLCF |d OCLCQ |d LUN |d S2H |d OCLCO |d OCLCQ |d INARC |d OCLCO |d OCLCQ |d OCLCO |d COM |d OCLCQ |d OCLCO | ||
| 020 | |a 1843341360 |q (electronic bk.) | ||
| 020 | |a 9781843341369 |q (electronic bk.) | ||
| 020 | |z 1843341840 | ||
| 020 | |z 9781843341840 | ||
| 035 | |a (OCoLC)607790461 | ||
| 042 | |a dlr | ||
| 050 | 4 | |a Z682.4.A34 |b .U77 2006 | |
| 050 | 4 | |a HD30.35 |b .U76 2006 | |
| 082 | 0 | 4 | |a 025.1 |2 22 |
| 084 | |a 06.52 |2 bcl | ||
| 100 | 1 | |a Urquhart, Christine. | |
| 245 | 1 | 0 | |a Solving management problems in information services / |c Christine Urquhart. |
| 260 | |a Oxford, England : |b Chandos, |c 2006. | ||
| 300 | |a 1 online resource (xix, 121 pages) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 490 | 0 | |a Chandos information professional series | |
| 504 | |a Includes bibliographical references (pages 113-118) and index. | ||
| 505 | 0 | |a pt. 1. Performance measurement -- Definitions for performance indicators -- Developing performance indicators -- Data quality for performance measures -- Comparing performance indicators -- Measuring quality through sampling -- Performance indicators for electronic information services -- Process indicators -- pt. 2. Cooperation and collaboration -- The prisoner's dilemma -- Evolving strategies and norms behaviour -- Social network analysis -- Notes -- pt. 3. The Pareto rule and the problems of user satisfaction -- The growth of Google -- Fostering networks and communities of practice -- J-curves and the Pareto Law -- Bibliometric studies -- Impact factors -- Uses of Lorenz curves -- Final thoughts on user satisfaction -- pt. 4. Impact and cost evaluation -- Basic costing -- Rationing versus priority setting -- Charging and modelling effects on demand -- Immediate impact assessment -- Benefits in time saving -- Final thoughts on impact assessment -- Note -- pt. 5. Information and uncertainty -- Informational decision analysis -- Belief revision -- Problems with Bayesian inference -- Saving face and minimising regret -- Assessing probabilities and expected values -- Presentation of risk -- Final words on presentation of risk and benefits -- pt. 6. Forecasting and simulation -- Linear regression -- Multiple linear regression -- Estimating trends -- Logistic regression -- Queues and rationing -- Simulating the workflow. | |
| 506 | |3 Use copy |f Restrictions unspecified |2 star |5 MiAaHDL | ||
| 533 | |a Electronic reproduction. |b [Place of publication not identified] : |c HathiTrust Digital Library, |d 2010. |5 MiAaHDL | ||
| 538 | |a Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. |u http://purl.oclc.org/DLF/benchrepro0212 |5 MiAaHDL | ||
| 583 | 1 | |a digitized |c 2010 |h HathiTrust Digital Library |l committed to preserve |2 pda |5 MiAaHDL | |
| 588 | 0 | |a Print version record. | |
| 520 | |a The book provides a practical approach to solving management problems in information and library services. The aim is to demonstrate that some simple mathematical techniques can be used to make the life of the harassed manager easier and more interesting. Focuses on the problems first, rather than the theoryUses current examples and hot TopicsEvidence-based: uses research studies to show what works and what does not. | ||
| 650 | 0 | |a Library administration. | |
| 650 | 0 | |a Information services |x Management. | |
| 650 | 2 | |a Library Administration |0 (DNLM)D007995 | |
| 650 | 6 | |a Services d'information |x Administration. |0 (CaQQLa)201-0422584 | |
| 650 | 6 | |a Biblioth�eques |x Administration. |0 (CaQQLa)201-0003572 | |
| 650 | 6 | |a Services d'information |0 (CaQQLa)201-0020185 |x Gestion. |0 (CaQQLa)201-0380063 | |
| 650 | 7 | |a Information services |x Management |2 fast |0 (OCoLC)fst00972722 | |
| 650 | 7 | |a Library administration |2 fast |0 (OCoLC)fst00997606 | |
| 650 | 1 | 7 | |a Bibliotheken. |2 gtt |
| 650 | 1 | 7 | |a Informatievoorziening. |2 gtt |
| 650 | 1 | 7 | |a Inlichtingenwerk (dienstverlening) |2 gtt |
| 650 | 1 | 7 | |a Evaluatie. |2 gtt |
| 650 | 7 | |a Informationseinrichtung |x Qualit�atssteigerung. |2 swd | |
| 650 | 7 | |a Qualit�atssteigerung |x Informationseinrichtung. |2 swd | |
| 776 | 0 | 8 | |i Print version: |a Urquhart, Christine. |t Solving management problems in information services. |d Oxford, England : Chandos, 2006 |w (DLC) 2006404425 |w (OCoLC)62226482 |
| 856 | 4 | 0 | |u https://sciencedirect.uam.elogim.com/science/book/9781843341369 |z Texto completo |