Tullis, T., & Albert, B. (2008). Measuring the user experience: Collecting, analyzing, and presenting usability metrics. Elsevier/Morgan Kaufmann.
Chicago Style (17th ed.) CitationTullis, Tom, and Bill Albert. Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics. Amsterdam ; Boston: Elsevier/Morgan Kaufmann, 2008.
MLA (8th ed.) CitationTullis, Tom, and Bill Albert. Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics. Elsevier/Morgan Kaufmann, 2008.
Warning: These citations may not always be 100% accurate.