Cita APA (7a ed.)

Solomon, M., & Blaker, L. (2023). Can your customer service do this?: Create an anticipatory customer experience that builds loyalty forever ([First edition].). McGraw Hill-Ascent Audio.

Cita Chicago Style (17a ed.)

Solomon, Micah, y Lyle Blaker. Can Your Customer Service Do This?: Create an Anticipatory Customer Experience That Builds Loyalty Forever. [First edition]. [Place of publication not identified]: McGraw Hill-Ascent Audio, 2023.

Cita MLA (8a ed.)

Solomon, Micah, y Lyle Blaker. Can Your Customer Service Do This?: Create an Anticipatory Customer Experience That Builds Loyalty Forever. [First edition]. McGraw Hill-Ascent Audio, 2023.