Crucial influence leadership skills to create lasting behavior change /

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The New York Times bestselling guide to leading positive change in any organization--updated with critical new insights, research, and case studies The world-renowned leadership experts that brought us the leadership classic Crucial Conversations have fully updated their bestselling Crucial Influenc...

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Bibliographic Details
Call Number:Libro Electrónico
Main Authors: Grenny, Joseph (Author), Patterson, Kerry, 1946- (Author), Maxfield, David G., 1954- (Author), McMillan, Ron (Author), Switzler, Al (Author)
Format: Electronic eBook
Language:Inglés
Published: New York : McGraw-Hill Education, 2023.
Edition:3rd ed.
Subjects:
Influence (Psychology)
Interpersonal relations.
Leadership.
Influence (Psychologie)
Interpersonal relations
Leadership
Online Access:Texto completo (Requiere registro previo con correo institucional)
Table of Contents:
  • Intro
  • Cover
  • Title Page
  • Copyright Page
  • Dedication
  • Contents
  • Acknowledgments
  • PART 1 HOW THE WORLD WORKS-AND HOW TO CHANGE IT
  • 1 Leadership Is Influence
  • 2 The Three Keys to Influence
  • PART 2 THE SIX SOURCES OF INFLUENCE
  • 3 Help Them Love What They Hate
  • 4 Help Them Do What They Can't
  • 5 Provide Encouragement
  • 6 Provide Assistance
  • 7 Reward with Care
  • 8 Change the Environment
  • 9 Become a Leader
  • Notes
  • Index

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