Cita APA (7a ed.)

Grenny, J., Patterson, K., Maxfield, D. G., McMillan, R., & Switzler, A. (2023). Crucial influence: Leadership skills to create lasting behavior change (3rd ed.). McGraw-Hill Education.

Cita Chicago Style (17a ed.)

Grenny, Joseph, Kerry Patterson, David G. Maxfield, Ron McMillan, y Al Switzler. Crucial Influence: Leadership Skills to Create Lasting Behavior Change. 3rd ed. New York: McGraw-Hill Education, 2023.

Cita MLA (8a ed.)

Grenny, Joseph, et al. Crucial Influence: Leadership Skills to Create Lasting Behavior Change. 3rd ed. McGraw-Hill Education, 2023.