Style de citation APA (7e éd.)

Reichheld, A., Dunlop, A., & Woodward, L. (2022). The four factors of trust: How organizations can earn lifelong loyalty ([First edition].). Ascent Audio.

Style de citation Chicago (17e éd.)

Reichheld, Ashley, Amelia Dunlop, et Leanne Woodward. The Four Factors of Trust: How Organizations Can Earn Lifelong Loyalty. [First edition]. [Place of publication not identified]: Ascent Audio, 2022.

Style de citation MLA (8e éd.)

Reichheld, Ashley, et al. The Four Factors of Trust: How Organizations Can Earn Lifelong Loyalty. [First edition]. Ascent Audio, 2022.