Mai, R. P., & Akerson, A. (2003). The leader as communicator: Strategies and tactics to build loyalty, focus effort, and spark creativity. Amacon.
Cita Chicago Style (17a ed.)Mai, Robert P., y Alan Akerson. The Leader as Communicator: Strategies and Tactics to Build Loyalty, Focus Effort, and Spark Creativity. New York: Amacon, 2003.
Cita MLA (8a ed.)Mai, Robert P., y Alan Akerson. The Leader as Communicator: Strategies and Tactics to Build Loyalty, Focus Effort, and Spark Creativity. Amacon, 2003.
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