Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System /
THE #1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER! "Like any business, a hospital must be true to its core values in order to succeed. 'Trickle-down values' start at the top with the best leadership, so that all the stakeholders understand and carry out the institution's m...
Call Number: | Libro Electrónico |
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Main Author: | |
Other Authors: | |
Format: | Electronic Audio |
Language: | Inglés |
Published: |
[Place of publication not identified] :
McGraw Hill-Ascent Audio,
2011.
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Edition: | [First edition]. |
Subjects: | |
Online Access: | Texto completo (Requiere registro previo con correo institucional) |