The four factors of trust : how organizations can earn lifelong loyalty /
"Trust is the essential bond that underpins the relationships organizations have with all of their humans -- their workers, customers and partners. Building trust drives important human behaviors and business outcomes such as customer loyalty and employee motivation. In fact, trusted companies...
Clasificación: | Libro Electrónico |
---|---|
Autores principales: | Reichheld, Ashley (Autor), Dunlop, Amelia (Autor) |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Hoboken, New Jersey :
John Wiley & Sons, Inc.,
[2023]
|
Temas: | |
Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
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