Bridge the gap : breakthrough communication tools to transform work relationships from challenging to collaborative /

"Two coaches to Fortune 500 companies and social enterprises show how to use the social-psychology of human connection and curiosity to drive meaningful workplace communication and collaboration In today's increasingly polarized world, we're struggling to fully understand and respect...

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Bibliographic Details
Call Number:Libro Electrónico
Main Authors: Edwards, Jennifer (Business advisor) (Author), McCleary, Katie (Author)
Format: Electronic eBook
Language:Inglés
Published: New York : McGraw Hill, [2022]
Subjects:
Communication in management.
Communication in organizations.
Interpersonal communication.
Organizational behavior.
Communication en gestion.
Communication dans les organisations.
Communication interpersonnelle.
Comportement organisationnel.
Communication in management
Communication in organizations
Interpersonal communication
Organizational behavior
Online Access:Texto completo (Requiere registro previo con correo institucional)
Table of Contents:
  • What it means to bridge the gap
  • Your brain under pressure: AMY and the hijack
  • Your mind under pressure: an inner narrator and a kaleidoscope
  • Relationship dynamics: the drama triangle or the circle of choice
  • Show up clean: disrupt the hijack and invisible forces
  • Show up curious: be an explorer and choose to care
  • Clean and curious listening: hurdles and headphones
  • Trust and respect: tending to your shared egg
  • Curious conversations: part 1
  • Curious conversations: part 2
  • What to say and how to say it: language for pressure-based moments
  • Traversing the hard stuff: gaps and canyons
  • To bridge or not to bridge: your choice.

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