Cargando…
The Employee Experience /
Want a profit-enhancing Customer Experience? Start with the Employee Experience. The Employee Experience helps organizations attract and retain top talent, and reveals the secrets for building a deeply engaged workforce. With insights into the dynamics of trust and mutual expectations, this book pro...
| Autores principales: | , |
|---|---|
| Autor Corporativo: | |
| Otros Autores: | |
| Formato: | Electrónico Audiom |
| Idioma: | Inglés |
| Publicado: |
Ascent Audio,
2019.
|
| Edición: | 1st edition. |
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
MARC
| LEADER | 00000cim a2200000Ma 4500 | ||
|---|---|---|---|
| 001 | OR_on1281676418 | ||
| 003 | OCoLC | ||
| 005 | 20231017213018.0 | ||
| 006 | m o d | ||
| 007 | cr cn||||||||| | ||
| 008 | 051021s2019 xx uunn o n eng d | ||
| 040 | |a TOH |b eng |c TOH |d LUN |d OCLCF |d OCLCO |d OCLCQ | ||
| 019 | |a 1287807816 | ||
| 020 | |a 9781469075600 | ||
| 020 | |a 1469075601 | ||
| 024 | 8 | |a 9781469075600 | |
| 029 | 1 | |a AU@ |b 000072056107 | |
| 035 | |a (OCoLC)1281676418 |z (OCoLC)1287807816 | ||
| 082 | 0 | 4 | |a 658.314 |q OCoLC |2 23/eng/20230216 |
| 049 | |a UAMI | ||
| 100 | 1 | |a Maylett, Tracy, |e author. | |
| 245 | 1 | 4 | |a The Employee Experience / |c Maylett, Tracy. |
| 250 | |a 1st edition. | ||
| 264 | 1 | |b Ascent Audio, |c 2019. | |
| 300 | |a 1 online resource (26786 pages) | ||
| 336 | |a spoken word |b spw |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 347 | |a audio file | ||
| 365 | |b 65.00 | ||
| 520 | |a Want a profit-enhancing Customer Experience? Start with the Employee Experience. The Employee Experience helps organizations attract and retain top talent, and reveals the secrets for building a deeply engaged workforce. With insights into the dynamics of trust and mutual expectations, this book proves that before you can deliver a transcendent customer experience (CX), you must first build a superlative employee experience (EX). It's not about perks. It's not about creating a worker's utopia, and it doesn't mean that work must be easy; employees are responsible for managing expectations and meeting the organization's requirements. But by establishing a clear set of expectations and promises-collectively known as "the Contract"-and upholding it consistently, employers can build the essential trust that leads to powerful employee engagement. The data are unambiguous: organizations with engaged workforces are more profitable, enjoy greater growth, and win the battle to keep the most talented personnel. Employees who have a fulfilling, rewarding work experience perform better, achieve more, and bring more value to the organization. The Employee Experience teaches you how to leverage the full potential of your people to transform your future. | ||
| 542 | |f Copyright © Ascent Audio | ||
| 550 | |a Made available through: Safari, an O'Reilly Media Company. | ||
| 588 | 0 | |a Online resource; Title from title page (viewed July 9, 2019). | |
| 590 | |a O'Reilly |b O'Reilly Online Learning: Academic/Public Library Edition | ||
| 650 | 0 | |a Employee motivation. | |
| 650 | 0 | |a Corporate culture. | |
| 650 | 0 | |a Job enrichment. | |
| 650 | 0 | |a Employees |x Attitudes. | |
| 650 | 2 | |a Organizational Culture | |
| 650 | 6 | |a Personnel |x Motivation. | |
| 650 | 6 | |a Culture d'entreprise. | |
| 650 | 6 | |a Travail |x Enrichissement. | |
| 650 | 6 | |a Personnel |x Attitudes. | |
| 650 | 7 | |a Corporate culture. |2 fast |0 (OCoLC)fst00879624 | |
| 650 | 7 | |a Employee motivation. |2 fast |0 (OCoLC)fst00909027 | |
| 650 | 7 | |a Employees |x Attitudes. |2 fast |0 (OCoLC)fst00909114 | |
| 650 | 7 | |a Job enrichment. |2 fast |0 (OCoLC)fst00983680 | |
| 655 | 4 | |a Audiobooks. | |
| 700 | 1 | |a Wride, Matthew, |e author. | |
| 700 | 1 | |a Rowat, Graham, |e narrator. | |
| 710 | 2 | |a O'Reilly for Higher Education (Firm), |e distributor. | |
| 710 | 2 | |a Safari, an O'Reilly Media Company. | |
| 856 | 4 | 0 | |u https://learning.oreilly.com/library/view/~/9781469075600/?ar |z Texto completo (Requiere registro previo con correo institucional) |
| 994 | |a 92 |b IZTAP | ||