The universal service desk (USD) implementing, controlling and improving service delivery /

Bibliographic Details
Main Author: Johnson, Brian, 1952-
Other Authors: Rouw, Léon-Paul de
Format: Electronic eBook
Language:Inglés
Published: Ely, Cambridgeshire : IT Governance Publishing, 2020.
Subjects:
Information technology > Management.
Business > Data processing.
Management information systems.
Management > Data processing.
Technologie de l'information > Gestion.
Gestion > Informatique.
Systèmes d'information de gestion.
Management > Data processing
Business > Data processing
Information technology > Management
Management information systems
Online Access:Texto completo (Requiere registro previo con correo institucional)
Description
Physical Description:1 online resource (xiv, 254 pages :) illustrations.
Bibliography:Includes bibliographical references.
ISBN:9781787781481
1787781488

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