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Spotlight on Data : Improving Uber's Customer Support with Natural Language Processing and Deep Learning with Piero Molino /
For a company looking to provide delightful user experiences, it's critical to resolve customer issues quickly and efficiently. Uber has implemented COTA, a system that helps representatives provide the best experience to customers by suggesting the best solutions. COTA improves the speed and r...
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| Formato: | Electrónico Video |
| Idioma: | Inglés |
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O'Reilly Media, Inc.,
2019.
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| Edición: | 1st edition. |
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| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |