Cita APA (7a ed.)

Martin, J. W. (2021). Lean Six Sigma for the office: Integrating customer experience for enhanced productivity (Second edition.). Productivity Press.

Cita Chicago Style (17a ed.)

Martin, James W. Lean Six Sigma for the Office: Integrating Customer Experience for Enhanced Productivity. Second edition. New York: Productivity Press, 2021.

Cita MLA (8a ed.)

Martin, James W. Lean Six Sigma for the Office: Integrating Customer Experience for Enhanced Productivity. Second edition. Productivity Press, 2021.