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Hospitality management and digital transformation : balancing efficiency, agility and guest experience in the era of disruption /
Hospitality managers are at a critical inflection point. Digital technology advancements are ramping up guest expectations and introducing nontraditional competitors that are beginning to disrupt the whole industry. The hospitality managers whose organizations are to thrive need to get their organiz...
| Clasificación: | Libro Electrónico |
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| Autores principales: | , , , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Oxon ; New York :
Routledge,
2021.
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| Colección: | Business and digital transformation.
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| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |