Hospitality management and digital transformation : balancing efficiency, agility and guest experience in the era of disruption /

Hospitality managers are at a critical inflection point. Digital technology advancements are ramping up guest expectations and introducing nontraditional competitors that are beginning to disrupt the whole industry. The hospitality managers whose organizations are to thrive need to get their organiz...

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Busulwa, Richard, 1980- (Autor), Evans, Nina (Autor), Oh, Aaron (Autor), Kang, Moon (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Oxon ; New York : Routledge, 2021.
Colección:Business and digital transformation.
Temas:
Hospitality industry > Management.
Hospitality.
Strategic planning.
Accueil (Tourisme) > Gestion.
Hospitalité.
Planification stratégique.
BUSINESS & ECONOMICS > Industries > Hospitality, Travel & Tourism.
BUSINESS & ECONOMICS > E-Commerce > General (see also COMPUTERS > Electronic Commerce)
Electronic books.
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

Internet

Texto completo (Requiere registro previo con correo institucional)

Items no disponibles

Detalle de Existencias desde

Ejemplares similares