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Trampled by Unicorns Big Tech's Empathy Problem and How to Fix It /

Detalles Bibliográficos
Autor principal: Gavet, Maelle (Autor)
Formato: eBook
Idioma:Inglés
Publicado: Hoboken : John Wiley & Sons, Inc., 2020.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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505 0 |a Cover -- Title Page -- Copyright -- Contents -- Epigraph -- Introduction -- PART ONE Monsters of Scale -- CHAPTER 1 Making the World a Better Place -- Tech as Driver of Economic and Social Progress -- Hidden Effects -- CHAPTER 2 Culture Bubble -- "What Do Engineers Know About the World!" -- "Steve Jobs Didn't Build Apple by Being Humble and Caring About People" -- CHAPTER 3 Emerald Cities -- "Landlords Pounding on the Door" -- "We Know Our Responsibility to Help Starts at Home" -- "Shockingly Poor Value for Taxpayers" -- CHAPTER 4 The New Feudalism -- The Human Impact of Tech Disruption 
505 8 |a "They Do a Lot More Revenue with a Lot Fewer People" -- 1.42 Per Hour -- CHAPTER 5 Anti-Social Networks -- Undermining Facts and Science -- Democracy Under Attack -- Unrelenting Hate -- "When She Showed Me the Messages, I Just Felt Sick" -- "#NewZealandmosqueattack" -- "The Ugly" -- YouTube Recommended Alex Jones 15 Billion Times -- Section 230 -- "You're Arguing About Whether the Baby's Dead" -- "I'm Going to Show You More Car Crashes" -- CHAPTER 6 Venture Capital and the Holy Grail of Scale -- The Good, the Bad, and the Ugly -- "It's All About Scale" 
505 8 |a "You Don't Scale Fast If You Try to Get Everything Perfect" -- FOMO -- Harvard or Stanford? -- A New Investor Class? -- CHAPTER 7 Psychos of the Valley -- A Grandiose Sense of Self-Worth and Poor Behavioral Controls -- Shallow Affect (Superficial Emotional Responses) -- Pathological Lying -- A Lack of Remorse or Guilt and a Failure to Accept Responsibility for One's Own Actions -- Callousness and Lack of Empathy -- Juvenile Delinquency -- CHAPTER 8 Between Scylla and Charybdis: What Happens If We Do Nothing -- The Orwell Scenario -- The Huxley Scenario -- PART TWO Fixing the Chaos Factory 
505 8 |a CHAPTER 9 We Should All Be Chief Empathy Officer -- What Does an Empathetic Company Look Like? -- 1. People -- 2. Decision-Making Processes -- 3. Business Model and Economics -- CHAPTER 10 A Multiplayer Game: Corporate Governance in Tech -- 1. Investors -- 2. Boards and Shareholders -- 3. Stock Exchanges -- 4. Investment Bankers and Proxy Advisors -- 5. Industry Bodies -- CHAPTER 11 Breaking Up Big Tech? -- Big Tech's Anticompetitive Behavior -- The Anti-Antitrust Cocktail -- Reinvigorating Antitrust -- Zuckerberg's Pushback (And Where He's Wrong) -- Antitrust Is Not a Universal Tool 
505 8 |a CHAPTER 12 Tax, Privacy, and Other Running Sores -- Implementing Fair and Equitable Taxation -- Modernizing Employment and Labor Protections -- Protecting Privacy and Rethinking Data Ownership -- Fighting for the Preservation of Facts and Civil Discourse -- Setting Standards for Algorithms, Artificial Intelligence, and Facial Recognition -- CHAPTER 13 Big Tech Broke the News Media: What's Next? -- "Sign a Big Check, Then Get Out of the Way" -- Facebook and Google Are New Versions of Media Companies -- News Organizations Need More Than Ever to Keep Big Tech Accountable -- CHAPTER 14 People Power 
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