Inclusive conversations : fostering equity, empathy, and belonging across differences /

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"What is impressive is not only how Winters builds a case for the urgency and need for bold, inclusive conversations but that she also gives specific strategies and competencies to turn her theory into practice." -Dr. Sheila Robinson, publisher and CEO, Diversity Woman Media Effective dial...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Winters, Mary-Frances (Author)
Corporate Author: Safari Books Online (Firm)
Format: Electronic eBook
Language:Inglés
Published: Oakland, California : Berrett-Koehler Publishers, [2020].
Edition:1st edition.
Subjects:
Communication in organizations.
Interpersonal communication.
Conversation.
Interpersonal conflict.
Communication dans les organisations.
Communication interpersonnelle.
Conflit interpersonnel.
BUSINESS & ECONOMICS / Business Communication / General.
Communication in organizations
Conversation
Interpersonal communication
Interpersonal conflict
Online Access:Texto completo (Requiere registro previo con correo institucional)
Table of Contents:
  • Introduction : I Don't Know What to Say
  • What Are Inclusive Conversations and Why Are They Important?
  • Conditions for Inclusive Conversations
  • First Learn How to Talk to Yourself
  • Creating Brave, Psychologically Safe Spaces
  • Seek Equity and Decenter Power
  • Face Fear and Fragility
  • Extend Grace and Forgiveness
  • Facilitate Trust and Empathy
  • Foster Belonging and Inclusion
  • Acknowledge and Own Whiteness
  • Mind Your Words
  • Conclusion : From Conversation to Action.

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