Paul, D., & Lovelock, C. (2019). Delivering business analysis: The BA service handbook. BCS.
Chicago Style (17th ed.) CitationPaul, Debra, and Christina Lovelock. Delivering Business Analysis: The BA Service Handbook. London: BCS, 2019.
MLA (8th ed.) CitationPaul, Debra, and Christina Lovelock. Delivering Business Analysis: The BA Service Handbook. BCS, 2019.
Warning: These citations may not always be 100% accurate.