Powerful phrases for dealing with difficult people : over 325 ready-to-use words and phrases for working with challenging personalities /

Words to tame even the most troublesome co-workers.

Bibliographic Details
Call Number:Libro Electrónico
Main Author: Evenson, Renee, 1951-
Format: Electronic eBook
Language:Inglés
Published: New York : AMACOM, [2014]
Subjects:
Problem employees.
Personnel management.
English language > Terms and phrases.
Personnel Management
Employés à problèmes.
Personnel > Direction.
Anglais (Langue) > Mots et locutions.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Reference.
BUSINESS & ECONOMICS > Skills.
English language
Personnel management
Problem employees
Dictionaries
Online Access:Texto completo (Requiere registro previo con correo institucional)
Table of Contents:
  • Introduction
  • Powerful phrases + actions = successful work relationships
  • Communicating powerful phrases
  • Actions that enhance powerful phrases
  • Effective conflict resolution = strengthened work relationships
  • Five steps to effective conflict resolution
  • Powerful phrases for challenging coworker situations
  • Powerful phrases for challenging situations with your boss
  • Powerful phrases for situations you cause.

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