The communication habit : strategies that set you apart and leave a lasting impression /

"From quick conversations to awkward interactions-learn the communication strategies you need to distinguish yourself in any situation and progress your success! First impressions are made in seven seconds or less-so it's imperative that you make every moment count-and The Communication Ha...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Katen, Laura Joan (Author)
Format: Electronic eBook
Language:Inglés
Published: New York : McGraw-Hill, [2020]
Subjects:
Impression formation (Psychology)
First impression (Psychology)
Communication.
Formation d'impressions (Psychologie)
Première impression.
Information.
Communication
Online Access:Texto completo (Requiere registro previo con correo institucional)
Table of Contents:
  • First impressions & perceptions: the 4 key areas of a first impression
  • Creating an accurate impression: how subtle differences between similar words can shift perception
  • Projecting confidence & presence: understanding your non-verbal messaging
  • Speaking with intention: the importance of what we say and how we sound
  • Communicating your competence: the core levels of competence
  • Establishing credibility: how to build trust and sustain rapport
  • Recovering, rebuilding, re-establishing: the art of failure and the importance of resiliency.

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