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Communication Rx : transforming healthcare through relationship-centered communicaiton /

Research shows that nothing impacts patient experiences more than the quality of communication. The latest in cutting-edge technology and techniques, while part of the equation, aren't enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication....

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Bibliographic Details
Call Number:Libro Electrónico
Other Authors: Chou, Calvin L. (Editor), Cooley, Laura (Laura A.) (Editor)
Format: Electronic Audio
Language:Inglés
Published: New York : McGraw-Hill Audio, 2017.
Subjects:
Online Access:Texto completo (Requiere registro previo con correo institucional)
Description
Summary:Research shows that nothing impacts patient experiences more than the quality of communication. The latest in cutting-edge technology and techniques, while part of the equation, aren't enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication. In this practical--and potentially life-saving--volume, you'll discover special sections on teamwork, coaching, shared decision-making, feedback, conflict engagement, diversity, and communicating across hierarchy. The book also describes healthier communication throughout the industry.
Physical Description:1 online resource (7 hr., 52 min.)
Playing Time:07:55:00
ISBN:9781260019766
1260019764