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The expansion sale : four must-win conversations to keep and grow your customers /

"Proven customer engagement approaches for winning in the most important moments driving profitability and growth-customer retention and expansion Industry analysts report that up 70- 80% of business growth comes from existing customers. So why are you still investing mainly in attracting new c...

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Bibliographic Details
Call Number:Libro Electrónico
Main Authors: Peterson, Erik (Economist) (Author), Riesterer, Tim (Author)
Format: Electronic eBook
Language:Inglés
Published: New York : McGraw-Hill Education, [2020]
Subjects:
Online Access:Texto completo (Requiere registro previo con correo institucional)