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Building an enterprise chatbot : work with protected enterprise data using open source frameworks /

Explore the adoption of chatbots in business by focusing on the design, deployment, and continuous improvement of chatbots in a business, with a single use-case from the banking and insurance sector. This book starts by identifying the business processes in the banking and insurance industry. This i...

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Bibliographic Details
Call Number:Libro Electrónico
Main Authors: Singh, Abhishek, 1976- (Author), Ramasubramanian, Karthik (Author), Shivam, Shrey (Author)
Format: Electronic eBook
Language:Inglés
Published: New York : Apress, [2019]
Subjects:
Online Access:Texto completo (Requiere registro previo con correo institucional)
Table of Contents:
  • Chapter 1: Processes in the Banking and Insurance Industry
  • Chapter 2: Identifying the Sources of Data
  • Chapter 3: Mining Intents from the Data Sources
  • Chapter 4: Building a Business Use-Case
  • Chapter 5: Natural Language Processing (NLP)
  • Chapter 6: Building Chatbots Using Popular Platforms
  • Chapter 7: Chatbot Platforms
  • Chapter 8: Chatbot Integration Mechanism
  • Chapter 9: Deployment and Continuous Improvement Framework.