APA (7th ed.) Citation

Giere, N. (2000). Call Center Training-Teams & Quality (1st edition.). Association for Talent Development.

Chicago Style (17th ed.) Citation

Giere, Nancy. Call Center Training-Teams & Quality. 1st edition. Association for Talent Development, 2000.

MLA (8th ed.) Citation

Giere, Nancy. Call Center Training-Teams & Quality. 1st edition. Association for Talent Development, 2000.

Warning: These citations may not always be 100% accurate.