Cita APA (7a ed.)

Hammett, P. (2008). Leadership in Action: In Focus--Customer Commitment--Client Focus Leads to Success. Center for Creative Leadership.

Cita Chicago Style (17a ed.)

Hammett, Pete. Leadership in Action: In Focus--Customer Commitment--Client Focus Leads to Success. [Place of publication not identified]: Center for Creative Leadership, 2008.

Cita MLA (8a ed.)

Hammett, Pete. Leadership in Action: In Focus--Customer Commitment--Client Focus Leads to Success. Center for Creative Leadership, 2008.