Somani, D. (2019). Mastering Microsoft Dynamics 365 customer engagement: An advanced guide to developing and customizing CRM solutions to improve your business applications (Second edition.). Packt Publishing.
Chicago Style (17th ed.) CitationSomani, Deepesh. Mastering Microsoft Dynamics 365 Customer Engagement: An Advanced Guide to Developing and Customizing CRM Solutions to Improve Your Business Applications. Second edition. Birmingham, UK: Packt Publishing, 2019.
MLA (8th ed.) CitationSomani, Deepesh. Mastering Microsoft Dynamics 365 Customer Engagement: An Advanced Guide to Developing and Customizing CRM Solutions to Improve Your Business Applications. Second edition. Packt Publishing, 2019.
Warning: These citations may not always be 100% accurate.