Why customers leave : (and how to win them back) /

Discover the 24 reasons people are leaving you for competitors and how to win them back. In Why Customers Leave, popular customer experience and marketing speaker David Avrin makes a compelling case for customer experience as a bankable differentiator in an era of vast marketplace choices. The book...

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Détails bibliographiques
Cote:Libro Electrónico
Auteur principal: Avrin, David (Auteur)
Autres auteurs: Winget, Larry (writer of foreword.)
Format: Électronique eBook
Langue:Inglés
Publié: Newburyport, Massachusetts : Career Press, 2019.
Sujets:
Customer relations.
Consumer satisfaction.
Communication in marketing.
Consumer behavior.
Consommateurs > Satisfaction.
Communication en marketing.
Consommateurs > Comportement.
BUSINESS & ECONOMICS / Customer Relations.
BUSINESS & ECONOMICS / Consumer Behavior.
Communication in marketing
Consumer behavior
Consumer satisfaction
Customer relations
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