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Communication in times of trouble : best practices for crisis and emergency risk communication /

"This book expands the focus by taking a 'best practices' approach to crisis communication and emergency risk communication, including an extensive discussion of how risks are identified and managed as part of crisis planning and recovery, as well as audience analysis, pre- and long-t...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Seeger, Matthew W. (Matthew Wayne), 1957- (Autor), Sellnow, Timothy L. (Timothy Lester), 1960- (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hoboken, NJ : Wiley-Blackwell, [2019]
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Descripción
Sumario:"This book expands the focus by taking a 'best practices' approach to crisis communication and emergency risk communication, including an extensive discussion of how risks are identified and managed as part of crisis planning and recovery, as well as audience analysis, pre- and long-term post-crisis recovery, and the return to risk assessment and crisis planning. In addition, the added focus on emergencies, those threatening events that happen with greater frequency than full-blown crises, makes this book more appealing for practitioners than a book dedicated solely to crisis communication. Moreover, the added focus on emergencies includes naturally occurring events such as earthquakes, tornadoes, hurricanes, tsunamis, epidemics, and pandemics. In existing crisis communication texts, these events are generally not covered in detail"--
Descripción Física:1 online resource
Bibliografía:Includes bibliographical references and index.
ISBN:9781119229261
111922926X
9781119235019
1119235014