The knowledge work factory : turning the productivity paradox into value for your business /

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Unlock your company's true potential by eliminating knowledge work waste that's hiding in plain sight. Back in 1987, Nobel laureate Robert Solow quipped, "You can see the computer age everywhere but in the productivity statistics." This costly condition soon became known as the &...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Heitman, William F. (Author)
Format: Electronic eBook
Language:Inglés
Published: New York : McGraw-Hill, [2019]
Subjects:
Knowledge workers.
Labor productivity.
Organizational effectiveness.
Performance technology.
Industrial productivity.
Travailleurs du savoir.
Productivité.
Efficacité organisationnelle.
Online Access:Texto completo (Requiere registro previo con correo institucional)
Table of Contents:
  • Cover
  • Title Page
  • Copyright Page
  • Contents
  • Dedication
  • Introduction Just Another Day at the Office
  • Part I: The Problem
  • Chapter 1 Where Is White-Collar Waste Hiding? In Plain Sight!
  • Chapter 2 Did You Notice That Your Most Valuable Assets Have Shifted?
  • Chapter 3 How We Got Here: The Long Journey to Myopia
  • Part II: The Solution
  • Chapter 4 Finding-and Fixing-Your Business's Biggest Blind Spots
  • Chapter 5 Transforming Your Business into a Knowledge Work Factory
  • Chapter 6 What's the Capacity of Your Knowledge Work Factory?
  • Chapter 7 Recognizing the "Hidden Products" Your Knowledge Workforce Builds
  • Chapter 8 Building Your Own Knowledge Work Factory
  • Part III: The Turbocharge
  • Chapter 9 Optimizing Your Knowledge Work Assembly Lines
  • Chapter 10 Analyzing and Simplifying Knowledge Work Activities
  • Chapter 11 Turbocharging Your Knowledge Work Factory
  • Chapter 12 Managing Industrialization
  • Endnotes
  • Index
  • About the Author

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