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Continuous improvement strategies : how to manage, motivate, and retain staff /

During this era of continuous improvement, healthcare organizations need to be staffed by engaged, motivated, and hard-working frontline employees. As these clinical and non-clinical personnel handle most of the important tasks in any organization and are often the people who directly interact with...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Hopper, Anthony Matthew (Author)
Format: Electronic eBook
Language:Inglés
Published: Boca Raton, FL : CRC Press, [2018]
Subjects:
Online Access:Texto completo (Requiere registro previo con correo institucional)
Table of Contents:
  • Office-level healthcare leaders : who they are and what they do
  • A brief synopsis of key leadership ideas
  • A primer on continuous improvement, lean, and six sigma in the healthcare workplace
  • Motivating employees: redesigning organizational-level processes to create a culture of continuous improvement
  • In the trenches: departmental-level strategies for creating and maintaining a culture of continuous improvement
  • A guide to implementing and monitoring quality improvement initiatives
  • How to make the right decisions when one does not have the time to plan
  • Promoting a vibrant office culture : suggestions for healthcare administrators
  • Developing and enforcing departmental rules and regulations
  • A recap.