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Continuous improvement strategies : how to manage, motivate, and retain staff /

During this era of continuous improvement, healthcare organizations need to be staffed by engaged, motivated, and hard-working frontline employees. As these clinical and non-clinical personnel handle most of the important tasks in any organization and are often the people who directly interact with...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Hopper, Anthony Matthew (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Boca Raton, FL : CRC Press, [2018]
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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245 1 0 |a Continuous improvement strategies :  |b how to manage, motivate, and retain staff /  |c Anthony Matthew Hopper. 
264 1 |a Boca Raton, FL :  |b CRC Press,  |c [2018] 
264 4 |c ©2018 
300 |a 1 online resource (1 volume) 
336 |a text  |b txt  |2 rdacontent 
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588 0 |a Print version record. 
500 |a "A Productivity Press book." 
504 |a Includes bibliographical references and index. 
505 0 |a Office-level healthcare leaders : who they are and what they do -- A brief synopsis of key leadership ideas -- A primer on continuous improvement, lean, and six sigma in the healthcare workplace -- Motivating employees: redesigning organizational-level processes to create a culture of continuous improvement -- In the trenches: departmental-level strategies for creating and maintaining a culture of continuous improvement -- A guide to implementing and monitoring quality improvement initiatives -- How to make the right decisions when one does not have the time to plan -- Promoting a vibrant office culture : suggestions for healthcare administrators -- Developing and enforcing departmental rules and regulations -- A recap. 
520 |a During this era of continuous improvement, healthcare organizations need to be staffed by engaged, motivated, and hard-working frontline employees. As these clinical and non-clinical personnel handle most of the important tasks in any organization and are often the people who directly interact with patients and customers, it's the job of managers to oversee and motivate their staff members. Using Lean management strategies, this easy-to-read book for leaders and managers provides useful, insightful, and innovative information to help managers engage, motivate, and retain their employees during any Lean or other continuous improvement initiative. 
590 |a O'Reilly  |b O'Reilly Online Learning: Academic/Public Library Edition 
650 0 |a Health services administration. 
650 0 |a Strategic planning. 
650 0 |a Total quality management. 
650 2 |a Total Quality Management 
650 6 |a Services de santé  |x Administration. 
650 6 |a Planification stratégique. 
650 6 |a Qualité totale. 
650 7 |a Health services administration  |2 fast 
650 7 |a Strategic planning  |2 fast 
650 7 |a Total quality management  |2 fast 
776 0 8 |i Print version:  |a Hopper, Anthony Matthew.  |t Continuous improvement strategies.  |d Boca Raton, FL : CRC Press, Taylor & Francis Group, [2018]  |z 9781498769815  |w (DLC) 2018001575  |w (OCoLC)1020299642 
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