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Conflict without casualties : a field guide for leading with compassionate accountability /
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Oakland, CA :
Berrett-Koehler Publishers, Inc.,
[2017]
|
| Edición: | Second edition. |
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- Cover
- Half Title
- Title
- Copyright
- Dedication
- Contents
- Acknowledgments
- Introduction
- PART 1 CONFLICT WITH CASUALTIES: DRAMA IS KILLING US
- Chapter 1 Conflict: The Big Bang of Communication
- Chapter 2 Drama: Misusing the Energy of Conflict
- Chapter 3 But I'm Just Trying to Help!: Good Intentions, Unintended Consequences
- PART 2 A FRAMEWORK FOR POSITIVE CONFLICT: COMPASSIONATE ACCOUNTABILITY CAN CHANGE THE WORLD
- Chapter 4 Compassion: Not for the Faint of Heart
- Chapter 5 Compassion and the Cycles of Human Civilization: Will We Get It Right This Time?
- PART 3 CONFLICT WITHOUT CASUALTIES USER MANUAL: PUTTING NEXT ELEMENT'S COMPASSION CYCLE TO WORK
- Chapter 6 Violators Will Be Prosecuted: Three Rules of the Compassion Cycle
- Chapter 7 Warning! Drama Approaching!: Three Leading Indicators
- Chapter 8 It's All about Choices: Three Choices to Move
- Chapter 9 Coaching Accountability When There's No Drama: Match and Move
- Chapter 10 The Formula for Compassionate Conflict: Confronting Drama with Compassionate Accountability
- Chapter 11 Conflict without Casualties: Preparing to Struggle with
- Appendix A: Personal Development Guide
- Appendix B: Preparing for Conflict: Building My ORPO Bank
- Notes
- Glossary of Terms and Phrases
- C
- D
- F
- K
- M
- O
- P
- R
- T
- V
- Index
- About the Author.