Hearing the voice of the Shingo principles : creating sustainable cultures of enterprise excellence /

For more than 50 years, organizations of all types have struggled to achieve lasting benefits from the many tools and programs associated with various continuous-improvement initiatives. In fact, the notion of "continuous" improvement is largely a misnomer -- for many organizations, contin...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Miller, Robert Derald (Author)
Format: Electronic eBook
Language:Inglés
Published: New York, NY : Routledge, [2018]
Subjects:
Organizational effectiveness.
Total quality management.
Lean manufacturing.
Efficacité organisationnelle.
Qualité totale.
Production allégée.
BUSINESS & ECONOMICS / Industrial Management.
BUSINESS & ECONOMICS / Management.
BUSINESS & ECONOMICS / Management Science.
BUSINESS & ECONOMICS / Organizational Behavior.
Online Access:Texto completo (Requiere registro previo con correo institucional)
Table of Contents:
  • Introduction
  • The power of the culture
  • Values, behavior and corporate culture
  • Principles & foundational truths
  • The Shingo model
  • Respect every individual
  • Lead with humility
  • Seek perfection
  • Assure quality at the source
  • Flow value to customers
  • Embrace scientific thinking
  • Principles of enterprise alignment
  • Leaders lead culture
  • Hearing the voice of principles.

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