Cita APA (7a ed.)

Miller, R. D. (2018). Hearing the voice of the Shingo principles: Creating sustainable cultures of enterprise excellence. Routledge.

Cita Chicago Style (17a ed.)

Miller, Robert Derald. Hearing the Voice of the Shingo Principles: Creating Sustainable Cultures of Enterprise Excellence. New York, NY: Routledge, 2018.

Cita MLA (8a ed.)

Miller, Robert Derald. Hearing the Voice of the Shingo Principles: Creating Sustainable Cultures of Enterprise Excellence. Routledge, 2018.