Aligning Training and Client Expectations /

There are no promises that a training session will be a success; in fact, there most certainly will be some friction between a trainer and a client. This Infoline will explain how to approach the engagement with HEART - honesty, empathy, accountability, resiliency, and trustworthiness. --

Bibliographic Details
Call Number:Libro Electrónico
Main Author: Brenner, Michael (Author)
Format: Electronic eBook
Language:Inglés
Published: [Place of publication not identified] : Association for Talent Development, 2014.
Subjects:
Employees > Training of.
Employee training personnel.
Group relations training.
Teachers > In-service training.
Professional learning communities.
Employee training directors.
Personnel > Formation.
Animateurs de formation.
Relations humaines > Formation.
Enseignants > Formation en cours d'emploi.
Communautés d'apprentissage professionnelles.
Online Access:Texto completo (Requiere registro previo con correo institucional)

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Texto completo (Requiere registro previo con correo institucional)

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