Aligning Training and Client Expectations /

There are no promises that a training session will be a success; in fact, there most certainly will be some friction between a trainer and a client. This Infoline will explain how to approach the engagement with HEART - honesty, empathy, accountability, resiliency, and trustworthiness. --

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Brenner, Michael (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: [Place of publication not identified] : Association for Talent Development, 2014.
Temas:
Employees > Training of.
Employee training personnel.
Group relations training.
Teachers > In-service training.
Professional learning communities.
Employee training directors.
Personnel > Formation.
Animateurs de formation.
Relations humaines > Formation.
Enseignants > Formation en cours d'emploi.
Communautés d'apprentissage professionnelles.
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Descripción
Sumario:There are no promises that a training session will be a success; in fact, there most certainly will be some friction between a trainer and a client. This Infoline will explain how to approach the engagement with HEART - honesty, empathy, accountability, resiliency, and trustworthiness. --
Descripción Física:1 online resource (20 pages) : illustrations.
Bibliografía:Includes bibliographical references.
ISBN:1607284227
9781607284222

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