Wired to care : how companies prosper when they create widespread empathy /

"In this book, top business strategist Dev Patnaik tells the story of how organizations of all kinds prosper when they tap into a power each of us already has: empathy the ability to reach outside of ourselves and connect with other people. When people inside a company develop a shared sense of...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Patnaik, Dev, 1970-
Other Authors: Mortensen, Peter, 1981-
Format: Electronic eBook
Language:Inglés
Published: Upper Saddle River, N.J. : FT Press, ©2009.
Subjects:
Organizational effectiveness.
Empathy.
Interpersonal relations.
Success in business > Psychological aspects.
Empathy
Interpersonal Relations
Efficacité organisationnelle.
Empathie.
Relations humaines.
Succès dans les affaires > Aspect psychologique.
empathy.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
Interpersonal relations
Organizational effectiveness
Success in business > Psychological aspects
Framgångsrikt företagande > psykologiska aspekter.
Empati.
Mänskliga relationer.
Online Access:Texto completo (Requiere registro previo con correo institucional)
Table of Contents:
  • Introduction
  • The map is not the territory
  • The way things used to be
  • The power of affinity
  • Walking in someone else's shoes
  • Empathy that lasts
  • Open all the windows
  • Reframe how you see the world
  • We are them and they are us
  • The golden rule
  • The hidden payoff.

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