Woodruff, T. (2017). Learning ServiceNow: Get started with ServiceNow administration and development to manage and automate your IT Service Management processes. Packt Publishing.
Style de citation Chicago (17e éd.)Woodruff, Tim. Learning ServiceNow: Get Started with ServiceNow Administration and Development to Manage and Automate Your IT Service Management Processes. Birmingham, UK: Packt Publishing, 2017.
Style de citation MLA (8e éd.)Woodruff, Tim. Learning ServiceNow: Get Started with ServiceNow Administration and Development to Manage and Automate Your IT Service Management Processes. Packt Publishing, 2017.
Attention : ces citations peuvent ne pas être correctes à 100%.